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January 16th, 2010
06:20 am
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Daily Random Thoughts
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  • 14:58 Tech support horror stories: Just spent 30 minutes figuring out why I couldn't print from WinXP to Mac 10.5. The printer wasn't plugged in. #


(4 comments | Leave a comment)

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Date:January 16th, 2010 10:15 pm (UTC)


Been there.
Date:January 17th, 2010 02:55 am (UTC)
Sometimes, the most obvious problem is the correct one, no matter how unlikely. Sadly, any sort of checklist or flowchart for double-checking basic problems would be useless for a good portion of users; they would get external anyway or disregard it as for the less-savvy.

[2 paragraphs summarized in 2 sentences! My English teachers would be so proud- except for maybe grammar errors I haven't spotted.]
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Date:January 17th, 2010 05:23 am (UTC)
You get to the point where you learn that you'll be happier if you go with A-B-C...
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Date:January 17th, 2010 06:54 pm (UTC)
That right there is a textbook "D'OH!!!" situation.
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